How will the school contact you?

Dates for the diary

Key dates are shared at the beginning of a term and as new dates are added emails and letters will be sent where appropriate to keep parents/guardians up-to-date. Letters will be emailed to parents/guardians and text messages are sent as reminders. Some letters will be in book bags especially where consent is required.  We endeavour to give parents 2 weeks’ notice where at all possible before an event occurs or a cancellation. A yearly calendar will be published on the website.

Celebrating school events and news

We will be issuing a school newsletter fortnightly where school news about events and achievements will be shared with our school community. We also use twitter to share our good news.

Any concerns regarding behaviour or learning.

Depending on the concern either the class teacher, pastoral team member or senior leader will phone a parent to inform them of an incident or arrange a meeting to discuss any concerns. Parents/guardians will often be spoken to or contacted at the end of a school day where appropriate. Working parents/guardians will be contacted by phone.

How can you contact the school?

Messages, Queries, Concerns

Person to contact

If your child is absent from school.

Please notify the school office as soon as possible each day of absence via the Pupil Absence Reporting Form. 

Please note that this notification does not guarantee that absences will be authorised. Refer our  
Attendance Policy.

For planned absences, a Special Leave Form should be completed prior to the day of absence.

If you have a quick message for your child’s teacher about collection arrangements or health concerns.

Your child’s teacher will be available in the playground at 8.45am each day and after school. Urgent messages may be left at the school office if you do not get a chance to speak to the class teacher. An email can also be sent to the school office and the message will be passed on to the class teacher.

If you would like to talk about your child’s learning progress.

A Parents’ Evening is held in the Autumn and Spring term and there are various curriculum workshops that take place throughout the year. We also hold showcasing evenings where you are able to look at your child’s books.

To make an appointment to meet with your child’s class teacher at any other time, please email the school office (admin@isaprimary.school) to arrange a meeting.

If, following your discussion you would like more information, you can make an appointment to meet with a Senior Leader.

If you are concerned about social behaviours your child may be experiencing, additional needs or family support.

Please make an appointment to meet with your child’s class teacher. You can email the school office (admin@isaprimary.school) to arrange a meeting.

Alternatively, you can email inclusion@isaprimary.school which will go directly to the SENDCo.

If, following your discussion you would like more information, you can make an appointment to meet with a Senior Leader.

If you would like to discuss something related to your child’s teacher.

Please make an appointment to meet with the  Assistant Headteacher (Miss Bell) or Deputy Headteacher (Miss Dellar). You can email the office on comms@isaprimary.school addressed to the senior leader to make an appointment.

The Headteacher can be contacted if you have personal, financial or confidential matters to discuss. Serious concerns relating to any child will be referred to the Headteacher.

Please email the office on comms@isaprimary.school to make an appointment.

If you would like to discuss your child’s special educational need.

Please make an appointment to meet with SENDco, Miss Amanda Bell, by emailing inclusion@isaprimary.school. 

If you have any questions about money you owe to the school, or to escalate any issues regarding the office.

Please email the School Business Manager (Mr Ekman) on comms@isaprimary.school.

If you would like to find out about breakfast club, after school clubs or afters.

Please email the school office on admin@isaprimary.school. 

If you have a query about Admissions.

Please contact the school admissions officer on comms@isaprimary.school .